1. Select Your Collection
Browse our invitation suites and add your chosen items to your cart. During this stage, you will be prompted to enter your core wedding details. If you would like to include a custom illustration, you can add this from our Illustrations page.
How it works
2. Submit Your Details
You will provide your initial wording and details at checkout. Once your order is placed, you will receive an email from our studio. This contains a link to a form, where you can provide your guest list, address details, and any bespoke requests. This ensures we have everything we need to begin the design phase.
3. Design & Proofing
We personally layout every element in your suite to ensure the typography and illustrations are perfectly balanced. Within 3–5 business days (allowing extra time for bespoke illustrations), you will receive a digital proof for review. We include two rounds of revisions in our standard service to make any necessary tweaks to the text or layout.
4. Sign off
When you are happy with the digital proofs, we require a final "approval for print" via email. Once this typed consent is received, your order is locked in for production, and no further changes can be made.
5. Production & Delivery
Your stationery then moves into our 2–3 week production window. Your order will be printed and we will perform a final quality check. We will carefully hand-assemble your order during this time and your finished order is then dispatched via a tracked courier service.
✱ Time Lines
Design Phase: 3–5 Business Days.
Production Phase: 2–3 Weeks from final approval.
Shipping: 1–3 Business Days (UK)
Note on Lead Times: These timeframes apply to our core collections. If your order includes bespoke illustrations or custom aspects, the design phase will be extended, to allow for the hand-painting and refinement of your unique artwork.
Please note that all lead and shipping times provided are estimates and not a guarantee. While we work diligently to meet these windows, we recommend ordering with plenty of time to account for the artisanal nature of our process.
✱ Custom Requests & Consultations
While our paper stocks and typography remain signature to each collection, we love working with couples to add unique touches to their suite where possible.
If you are interested in custom illustrations, specific ribbon or envelope colours, or adjusting elements to better suit your wedding palette, please let us know and we will do our best to accomodate.
These bespoke additions are subject to an additional fee and will be invoiced, separately following an email consultation.
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
Orders & Quantities
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Our minimum order quantity is 20 units. To maintain our high standards of hand-assembly and keep to lead times, our standard checkout is capped at 240 units.Need a custom quantity? If you require more than 240 units for a large-scale event, please Get in Touch for a bespoke quote and a tailored production timeline.
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We recommend ordering one invitation per household, rather than per guest. We suggest including a 10–15% buffer (or at least 5–10 extra suites) for last-minute guest list additions, keepsakes, and your photographer’s flat-lay.
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Yes, we offer individual sample packs for each of our suites. These include pre-printed designs on our signature Nettuno paper. If you choose to book your wedding stationery with us after purchasing a sample, we will credit the cost of your sample pack toward your final invitation order. Shop here
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Yes. We offer digital versions for most of our products for those who prefer a paperless approach. This is also a popular option for our International Clients, allowing you to have a bespoke design which you can then print with a professional printer local to you. If you’ve ordered a printed product a digital version can also be purchased separately.
Timelines & Shipping
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Save the Dates: We recommend ordering these a minimum 10–12 months before your wedding date. Formal invitations: We recommend ordering a minimum of 5–6 months before your wedding date. For orders including bespoke illustrations, please allow an additional 2–3 weeks for the hand-painting and refinement process.
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We currently ship physical stationery within the UK only. All orders are sent via a fully tracked service (Royal Mail or Courier). For international clients, we offer Digital Commission Suites that can be printed locally to you.
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To ensure every suite receives the care it deserves, we do not currently offer a rush service. All lead and shipping times are estimates and not a guarantee, so we encourage booking early.
Assembly & Addressing
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Yes. We provide Full Assembly as standard where applicable. This means liners are hand-glued, Save the Dates are stuffed, and suites are placed in their addressed envelopes and finished with a ribbon band. They arrive ready to post. Note: Individual items, such as standalone details inserts, are shipped unassembled.
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For all Full Suites, guest and RSVP envelope addressing is included. For individual listings (standalone Invitations or Save the Dates), guest addressing is an optional add-on at checkout.
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We want your stationery to feel perfectly "you." If you would like to request a specific envelope colour or a particular ribbon shade to match your wedding palette, please let us know.
The Process: While customisations are not guaranteed, we will do our best to source materials that align with your vision. Any additional costs for specialty materials will be invoiced separately after our initial consultation.
The Boundaries: To maintain the aesthetic integrity of our studio collections, we cannot change the fonts or print finishes (such as the paper type or printing method) of our existing suites.
Commissioning Bespoke Illustrations
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You can browse and add artwork via our Illustrations Shop page. We offer various levels of detail, from small emblems and botanical motifs to large-scale venue illustrations. Simply add your chosen illustration to your basket alongside your invitation suite.
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After purchase, we will contact you via email to discuss your commission. We will ask for clear, high-resolution reference photos of your venue or specific details you’d like included. While we welcome moodboards for context regarding your palette and wedding "vibe," please note that all work is created in our signature studio style. We do not copy the work of other artists.
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Yes. While the copyright remains with the studio, you can add a Personal Use Digital License to your basket at checkout. This provides a high-resolution file for use on your wedding website, menus, or signage.
Cancellations & Reprints
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Before design phase has started: Full refund.
During design phase: Partial refund (reflecting studio time already spent).
After approval: No refunds or cancellations are possible once an order has moved to production.
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The responsibility for text accuracy lies with the client once final "Typed Consent" is given. Any reprints required due to errors found after this stage will be at the client’s expense.
Need more info? Visit our terms and conditions page.